Infin Privacy Policy

Effective Date: July 21, 2021

We understand the importance of maintaining your privacy, especially when it comes to turning over sensitive data such as financial information. This Privacy Policy describes in detail how we, at Infin, collect, use, disclose and provide better protection of Your Personal Data when you access our website.

If you have any questions or concerns on our Privacy Policy, please contact us at support@infinaccounting.com.

Collecting and Using Your Personal Data

Types of Data Collected

While accessing Our Service, we may collect Personal information to identify or contact you such as, but not limited to, name, billing address, email address, phone, username, password, and financial data. In order to facilitate some services and products, we may ask you for your login information for those accounts. We may access these accounts to, but not limited to, access and import information into our system, manipulate data for the purpose of our service, and improve our products and services for your use. This will be done in a confidential and secure manner with your privacy and protection always in mind.

Personal Information is collected by us when you register or open an account, sign in, pay a bill, make a purchase, or contact us for support.

Personal Information may also be collected from other companies or third parties upon your consent, such as when you sync a third party account or service with Infin Accounting. We may also use the information from service providers to better understand and enhance user experience.

Usage Data is collected automatically by your interactions with the Service such as Internet Protocol (e.g. IP address), browser type, log files, unique device identifiers, pages viewed, any links you click on to leave or use our Services, and other Usage Data collected from cookies and other tracking technologies. IP addresses may be collected to enhance user navigation and improve security features. You may refuse to accept cookies through your browser settings but certain parts of our website will be inaccessible to you. At times when location services are enabled through any devices that communicate with Our Service, we may collect location based or motion based data through your device and consent.

As we upgrade our services and provide more features for use, our methods of data collection may alter at any time.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and operate our Service, including to monitor the usage of our Service.

• To provide customer service and technical support: To attend and manage Your requests to Us.

• To contact You: To contact You regarding updates or informative communications related to the functionalities, products or contracted services unless You have opted not to receive such information.

• For the performance of our Services: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Third Party Service Providers: We may share Your Personal Information and Usage Data with Service Providers who support us with crucial functions to our operation of Service such as email communications, managing customer care, syncing of financial information, analytics and fraud detection and prevention. Third parties are required to use only Personal Information when it is in accordance with the service or product they provide. Our agreements with these third party services stipulate stringent data confidentiality in regards to personal information, and for the use of such data to be used only to facilitate the product or service usage.

• For Successor Entities: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• For Legal Requests: We may share your information with law enforcement officials or governmental agencies when required or permitted by law, including to meet compliance with applicable laws, rules, regulations or law enforcement requests in their respective jurisdictions.

• With Your consent: We may disclose Your personal information for any other purpose only with Your consent.

Connecting Your Bank Account or Other Third Party Services with Your Infin Accounting Service

For our service to operate, you will be asked to sync your financial information with the company we work with, Plaid (USA). Plaid, a financial services company based in San Francisco, California, provides a data transfer network that powers digital financial services and enables us to operate our service.

As our services and software progress we may increase our offerings with other Third Party Services to increase our capabilities for you. In regards to other third party integrations, we may exchange data with such Third Party Services in order to provide and operate our services to better serve your needs. When you accept any product or service provided by us, or a third party, you are authorizing us to exchange your information with said third party in order to maintain that service or product.

To sync your financial information, we will request your username, password, and any other login data you have set up with your financial institution to enable access. We use the information to operate, maintain, update and enhance the Services we provide to you. It is important to note that we (“Infin Accounting Ltd.) do not store your financial login information, unless with your explicit consent. By accepting to sync your financial information, you give permission to Plaid to access and transfer to us information from your synced financial accounts. You acknowledge and agree that such information will be treated by Plaid in accordance with Plaid’s privacy policy, which is available at: https://plaid.com/legal/#Privacy-Policy.

Managing Your Information

In connection to your use of our services and your location, you may have the right to request access to edit, delete, or object to certain uses of your personal information. You can access, update and correct your Personal Information through your Account Settings. For changes of Personal Information unavailable in Account Settings, please reach out to privacy@infinaccounting.com. If at any time you choose not to receive Marketing Communication from us, you can opt-out through the unsubscribe button at the bottom of the applicable email.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Do Not Track Policy

If you prefer, you may choose to remove or refuse cookies through most browsers with the “Do Not Track” (DNT) option. However, like most companies, recognizing and implementing DNT signals has not been finalized in our configuration. This means we cannot respond to all DNT signals. In addition, certain parts of our Service may be negatively affected or no longer accessible when removing or blocking cookies.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. When you stop using the Services, you may continue to receive marketing communications unless you have opted out. We may also continue to use some of your information to improve our Services.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Infin's operating offices in Canada and in any other places where the parties involved in the processing are located.

Security of Your Personal Data

Within reason, we provide industry standard security safeguards in connection with securing Personal Information we collect. While we strive to protect your Personal Information, we cannot guarantee its absolute security because no method of transmission over the Internet, or method of electronic storage is 100% secure. Below are some of the security measures we take to ensure confidentiality, integrity and availability of your Personal Information.

• Compliance Certifications: ISO 27001 compliance, FedRAMP authorization, PCI Certification, and SOC reports. For more information, please visit [AWS Security website] and [AWS Compliance Website]

• Encryption for data retention and transmission: TLS 1.2 (transmission) and AES-256 encryption (retention) for processing customer data on all corporate devices.

• Personnel Practices: All our staff are required to have ongoing privacy and security training, pass background checks, and sign confidentiality and non-disclosure agreements.

• Network Protection: Industry standard firewalls are implemented with multi-factor authentication for all servers where Personal Information and Usage data are concerned.

• Ongoing Protection: We continue to maintain and update our security practices whenever a better method is available.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Effective Date" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, You can contact us:

• By email: support@infinaccounting.com