How can we help you?
Frequently Asked Questions
Which plan is perfect for my business? Can I customize my plan?
The ideal plan for your business depends on your monthly expenses, differentiated by our price categories. Customizations and special features are available for our Fidelity tier customers. For more information on specific features available at your tier level please contact support@infinaccounting.com
Is support included? Will you charge me extra?
Can I pay monthly?
How can I cancel my subscription?
Are there any extra fees beyond the package price?
What do I get from my trial?
How does the trial work?
Do I need to give you my payment information during my trial?
What do you do for me? How can you help improve my business?
Do you do accrual or cash bookkeeping?
How do you receive my information required for bookkeeping?
How many business days does it take to do my bookkeeping each month?
What if my books are not done up to date, or properly done?
Can you catch-up on my late books and how long does it take?
How do you protect my financial information?
Can I sync Quickbooks or other software to Infin Accounting?
How do you help with my transition?
Can I connect my bank account to Infin Accounting? How secure is it?
How can I migrate from Infin to another service if I decide to discontinue the service?
Can I send invoices to my customers through Infin?
Contact us
support@infinaccounting.com